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How Field Fastener saves thousands of hours per year to re-invest in customer experience.
Field Fastener’s Director of Information Technology Chad Olson (virtually) sits down with Conexiom’s Mark Toffoli to explore how they achieved 100% accuracy. Discover what Chad did to deliver these amazing results via Conexiom and the company’s ERP system, Epicor® Prophet 21®.

In this no-holds-barred discussion, you learn:
• What Field Fastener’s order-fulfillment process looked like before implementing automation
• How the company used Sales Order Automation to deliver outstanding customer experiences
• How Epicor P21 and Conexiom play together to make these numbers happen

With these results and given the company’s 3-year growth rate of 56% (including the mess that was 2020), you can’t afford to miss this discussion.

Mar 9, 2021 11:00 AM in Eastern Time (US and Canada)

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Speakers

Chad Olson
Director of Information Technology @Field Fastener
As the leader for Field’s Information Technology team, Chad drives the utilization of current and emerging technologies to reach the strategic goals of the organization. With over 20 years in the field of information technology, he oversees enterprise applications, enterprise data, infrastructure, collaboration, and information security, with the end goal of supporting and servicing our customers.
Mark Toffoli
VP and Global Leader Solutions Engineering @Conexiom
Mark leads Conexiom’s sales engineering team, focusing on developing solutions using the Conexiom platform to provide maximum ROI and long lasting business value. Through his leadership, Mark and his team have ensured that hundreds of customers have had successful implementations and consistently demonstrated outstanding customer service to ensure businesses can focus on serving their customers and partners, not entering data.